Creator Set | SerialBuilder | Pre-order update #13

The update for the month is here, with not a day to lose! This one has been on my to-do for a few weeks now, but I’ve only just managed to get around to it. Lots of things going on, but thankful to have a Sunday to myself so that I can write this update for you all. Let’s get stuck in!

Run #01

Replacement packs have been shipped

If you haven’t gotten the notification, we’ve shipped out the replacement packs and those should be with you soon! You can check them on your updated tracking system!

Some of you may start receiving your replacement pack sometime this week so keep a lookout. We’re expecting those should all get delivered over the next couple of weeks for the majority of you.

Run #02

Batch 1 shipments are making their way over

We made the call to get them shipped as early as we could and pushed all the Specter orders to Batch 2 shipments since our scrappy voting system from last week was clearly leaning in favour of that. The good news is that it’s finally out, but we ran into a few complications, which is why they’ve only just started making their way over. We’re still expecting an October delivery so we’re hopefully still on track, just now with no buffer 😬

Who needs a buffer anyway? Amirite?

Batch 2 shipments to be locked very soon

We’ll be locking the batch and sending out an email soon for everyone to check their addresses and confirm them for us. Please do it before the deadline as we can’t make changes once the shipment leaves the warehouse.

If you haven’t yet subscribed, we recommend you do so to keep on top of the latest updates regarding the pre-order, as well as information on future developments regarding this theme.

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General Updates

Tallneck and Grazer sold out

You may have noticed that the individual sets are currently sold out, but we still have Complete Editions with Tallnecks and Grazers in them. This is because we assigned a specific amount of stock for Individual sets vs the Complete Edition and the Tallnecks are just crazy popular. Will they come back? Possibly in a future run, but not likely for Run #02. The only way you can get them is through the Complete Edition, or through some Unscrupulous Knock-off Companies (UNCs?), but we all know that those versions are inferior and unfair to the original creator.

Shipping tracker upgrades

We’ve spent a bit of time liaising with our shipping partner to get our tracker working properly. Hopefully the integration will work well for this run so you can trace you shipment from your dashboards.

Why is this specific issue so persistent? you may be wondering...

Well, as we’re discovering, the world of logistics is a complex web of systems hobbled together so it’s really hard know exactly what’s going on because that specific information may be sitting on someone’s clipboard rather than in any digital format that we can access.

We’ll keep trying to improve it, and are super committed to getting on top of all of this, which is precisely why we’ve hired Jin Jing, our Operations Specialist. Jin Jing is returning to Malaysia after spending 2 years in Hokkaido, Japan and is also ex-Lumos (what can I say, we had a good team) so we know she’s the right person to handle this. If you have any issues with your shipments or require replacements, you’ll most likely be hearing from her.

Speaking of hiring...

The team is growing further and we’ve shored ourselves up with talent to match what we’re hoping to achieve in the coming months. You’ll be seeing a few more faces beyond Sean’s in our social media videos soon :)

We’ve also moved office!

If you’ve ever visited Kuala Lumpur, you’ve most likely walked through the famous Petaling Street, which is right in the heart of KL’s Chinatown. It’s the last place we would’ve imagined ourselves moving to, but here we are, EasternBrick is now in Chinatown...very fitting.

So apparently, in Chinese culture, you go around and throw some salt mixed with rice into the corners of your new home or office to ward off bad spirits. Then once you’ve gotten rid of those pesky menaces, you roll a pineapple for good fortune. Our poor landlord had to oblige us, but at least they left with a pineapple.

Neo Bikes arriving imminently

We’ve been sending out surveys for our upcoming Creator Set, which if you haven’t seen the latest designs yet, you can check them out here.

This is our latest experiment with a 5-in-1 Creator Set, allowing you to build any one of the designs, but in providing all the necessary parts, giving you a decent library of parts to customise and maybe even design your own builds from scratch.

This is part of our bigger mission, where we’re trying to make it easier for creators to develop their own designs, by providing the parts kits, but also building the tools to help creators develop sets. We’ve gone through it ourselves and the current process of developing commercial sets leaves a lot to be desired. We’ve already made a bunch of tools that help us develop our own sets, but we’ll be packaging them up and making them available to creators to use so hopefully making MOCs and sharing them with others will become more accessible than ever.

A brand new MOC platform coming

Which brings me to an upcoming platform that we’re working on. At EasternBrick, we put a lot of effort into making our sets the highest quality they can be so we get very involved with creators in co-developing their sets. This means there are a bunch of creators who we can’t work with due to resource or commercialisation constraints. However, we want to still be able to help them however we can, and so we’re looking for creators who are struggling with turning their builds into sellable sets. If that’s you, sign-up here!

The future of Horizon builds

We’ve been getting a lot of queries about whether we’re working on more beasts. The answer to that is an unequivocal yes. As you know (and as is very overdue) there is a Ravager that’s made significant progress, but that’s just from what I’ve been working on amongst the endless list of things related to building a business. Our team has grown since then and so there are now some resources freed up to start working with our upcoming creators to bring more Horizon builds to the fans.

We just need to focus on moving the Tremortusk first!

We will have more Horizon updates once Run #02 starts coming to a close, maybe around the end of the year.

I know I’ve thrown a lot of little nuggets of information at you without a lot of meat, but let me know what you’re most interested in hearing about in the comments and I’ll make sure to include more of those updates in the next one. Until then, happy building!